Users in my heart, quality in my hands
- Categories:Company News
- Time of issue:2019-02-20
(Summary description)Recently, I read a series of promotional materials for the "Users in My Heart, Quality in My Hands" quality improvement activity, and one of them is still fresh in my memory.
Users in my heart, quality in my hands
(Summary description)Recently, I read a series of promotional materials for the "Users in My Heart, Quality in My Hands" quality improvement activity, and one of them is still fresh in my memory.
- Categories:Company News
- Time of issue:2019-02-20
- Views:
Specifically, the previous process should serve the next process. Economists have long argued that in the 21st century, enterprises ultimately need to win customers and achieve their development and growth by providing high-quality services. So, within the enterprise, it is particularly important to elevate the relationships between various departments and processes within the department to the level of "producers and customers", and strive to improve the quality of service for the next process. Currently, in the increasingly severe market situation, mobilizing employees to work step by step, meticulously treating the next process in the previous process, providing high-quality products and services for the next process, thus forming a high-quality production chain between each process, ensuring the stability, smoothness, quality, and efficiency of the entire process, will effectively enhance the driving force and vitality of enterprise survival and development.
For operators, strict adherence to process procedures, strict inspection, and self inspection, mutual inspection, and interlocking of each process are necessary to effectively control product quality during the operation process. The next process is truly regarded as a customer, rooted in the heart, and implemented in action. This is also proposed in every quality meeting. But what our current workers lack is this concept, where they go their own way and only focus on their own working hours. For example, in finished product assembly, the final step is to install a belt cover. If the warehouse does not have it, he thinks my work is over, and it doesn't matter when you come with the belt cover. This brings trouble to the next process, which means you are not responsible to your customers. Similar situations are common
The next step in serving customers is to serve them. As long as each process is formed as a "market" and a "customer", each process has a market chain that faces the "market" and "customers". Each process transforms from relatively independent to interconnected, forming a high-quality and stable quality process chain, enterprises will go further and better in the journey of winning with quality!
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